United States and Canada Only
Orders for the Snow Wolf™ wheeled snow shovel (and related products) placed on this site will ship only to the United States, including Alaska, and Canada via FedEx. Please provide a valid street address for each order, because we are currently unable to ship to P.O. boxes.
Shipping Rates, Methods and Times
You can choose from the following shipping methods for most items:
- Standard Ground
- Express 2nd Day Air
Express 2nd Day Air is available only to locations within the continental US and Alaska. We do not currently offer 2-day shipping to Canada.
All in-stock items will be processed and prepared to ship out to you within 3-4 days, Monday-Friday. To calculate the rate and approximate delivery date, use the chart below:
Buy with Confidence
As long as the Snow Wolf wheeled snow shovels or other products are returned in their original condition you may return any product purchased from this site within 30 days of delivery for a refund of the purchase price plus any sales tax. Please email our customer service for a return authorization number (RAN).
Shipping charges are not eligible for refund, unless the wrong product was shipped. If a product was delivered to you in a damaged or defective condition the part or unit will be replaced promptly.
Products damaged after delivery cannot be accepted for refund. Additionally, a refund can be processed only for a product returned unused and with complete all packaging and materials. Packaging must be in good condition to allow the product to be resold as is; otherwise, there may be an additional charge 20% restocking fee.
How to Return a Product
To return a Snow Wolf wheeled snow shovel or other products, you can email us through the links on our contacts page for customer service to request a Return Authorization Number (“RAN”). The RAN will provide you specific steps on how to make a return. Returns must be shipped with prepaid insurance. Returns shipped C.O.D. will not be accepted. Your refund will be processed after your return merchandise has been received at our facility. Refunds are limited to the purchase price plus tax.
If the Snow Wolf wheeled snow shovel or other product is delivered in a damaged or defective condition, we will exchange it for the identical product free of charge. If the wrong product was shipped, we will exchange it for the correct product free of charge. This exchange process applies only to products purchased from this site.
If one of our Snow Wolf wheeled snow shovels or other product was damaged on its way to you, please hold the product and keep it in its original packaging. Then call the carrier (most likely Fedex) that delivered the product. The carrier will come back to inspect and pick up the product for return shipment to us.
How it Works
After you buy your Snow Wolf wheeled snow shovel or other producton this site, you can send a referral to as many friends as you like. Simply send referral emails through our easy-to-use, automated Refer a Friend. Your friends will each receive an email with your unique referral code attached. When a friend buys one or more Snow Wolf wheeled snow shovels on this site he or she will be prompted to enter your referral code at check out. Upon completion of the purchase, we will deposit purchase credits (described below) into your account, which you can use to buy products the next time you shop on this site.
We are Serious about Your Privacy
When you make a purchase at wovel.com or snowwolf.com we know it takes trust. You need to feel confident that your personal information is secure. We value your trust and are committed to protecting your privacy. That’s why we make every effort to safeguard your name, address, phone number, e-mail address, and credit card information.
At Snowwolf.com, you have our pledge that we will never sell, rent, or otherwise release any personal information to anyone that is not part of our team. The information you have shared with us will be used only to help us serve you better and make your shopping experience as pleasant and rewarding as possible.
Safe Shopping. Secure Buying.
We have employed the most advanced tools and procedures to safeguard the information we collect on our site. This allows us to prevent unauthorized access to our server and protect all of the vital data that travels to and from our site. We are in compliance with the PCI DSS standards.
How Internet Security Works
The SSL ensure safe, easy and convenient online shopping. Once an Internet user enters a secure area (by entering credit card information, e-mail address or other personal data, for example) the shopping sites SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL “handshake” process, which establishes the secure session, takes place silently, behind the scenes, ensuring an uninterrupted shopping experience for the consumer.
When you place an order on wovel.com, the information is encrypted, or scrambled, with a unique code. Only an authorized party is given a unique key to unlock the coded information. And it is virtually impossible for an unauthorized party to figure out what the precise key is.
This information encryption is performed with SSL (Secure Sockets Layer), which is a set of safety rules followed by all computers connected to the Internet. You can tell that the SSL is working if you see a “padlock” icon in the browsers status bar and the “https://” prefix in the browser address box. You could say that the “s” on the end stands for “secure.”
Together, the encrypted key code and the SSL guard against snooping; they provide assurance that no one will tamper with the information traveling into and out of our site. In this way, we verify that all parties using any secure information associated with our site is authorized to do so.
You may access and view the content (as defined below) appearing on this Website for personal, non-commercial use only. We reserve complete title and full intellectual property rights in any content that you download from this Website.
You agree to use this Website only for lawful purposes. The following activities are strictly prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii) conducting fraudulent activities.
Modification of Content
We attempt to ensure that the content on this Website is complete and current. As indicated in the DISCLAIMERS set forth below, we do not guarantee that the information contained on this Website will not contain errors, inaccuracies, or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. We reserve the right to correct any error, inaccuracy or omission, or to change or update the content without prior notice to you.
Further, we reserve the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase, and your order is canceled, we shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you may return it to us. Please see our Return policies above.
Submissions to Website
Any remarks, suggestions, ideas, messages and data submitted by you to us through this Website (the “Messages”) shall be and remain the exclusive property of Structured Solutions II. Therefore, we discourage you from submitting Messages that you do not wish to assign to us, including confidential information or any original creative materials, such as product ideas or original works. You represent and warrant to us, and accept responsibility for, the accuracy, appropriateness and legality of the Messages. Your submission of such Messages shall constitute an assignment to Structured Solutions II of all worldwide right, title, and interest in and to all copyrights and other intellectual property rights in the Messages. We are entitled to use, copy modify, disclose, distribute and make derivative use of any of the Messages for any purpose without restriction or compensation in any way to you.
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Limitation of Liability
IN NO EVENT SHALL STRUCTURED SOLUTIONS II, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, SUCCESSORS OR ASSIGNS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE-WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES) ARISING OUT OF OR IN CONNECTION WITH ANY — — USE OF, INABILITY TO — — USE, OR RESULTS OF — — USE OF, THIS WEBSITE OR ANY CONTENT ON THIS WEBSITE, EVEN IF STRUCTURED SOLUTIONS II OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE — — USE OF THIS WEBSITE. IF ANY PORTION OF THIS LIMITATION IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN STRUCTURED SOLUTIONS II TOTAL LIABILITY TO YOU SHALL IN NO EVENT EXCEED ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, IN WHICH CASE THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
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