To return a product, you can email customer service on our Contact page to request a Return Authorization Number (“RAN”).
Your new wheeled shovel product is warranted to the original purchaser (and no other owner or operator of the product) against defects in workmanship and materials. Should there be a defect or malfunction of the product, Structured Solutions II will repair or replace the product, at Structured Solutions II´s option, free of charge. THIS WARRANTY COVERS THE FOLLOWING:
(A) FOR WHEELED SHOVEL PRODUCTS WITH MODEL NOS.W0107, W0208, SW0208 AND SW0309 SOLD TO WARRANTY HOLDERS WITHIN THE UNITED STATES AND : FRAME AND TIRE FOR THEIR LIFE TIME, THE WHEEL and HANDLE BARS FOR TWO YEARS, AND ALL OTHER COMPONENTS FOR ONE YEAR FROM THE DATE OF PURCHASE;
(B) ALL COMPONENTS OF WHEELED SHOVEL PRODUCTS AND WHEELED SHOVELS WITH OTHER MODEL NOS. SOLD TO WARRANTY HOLDERS WITHIN THE UNITED STATES AND FOR ONE YEAR FROM THE DATE OF PURCHASE; AND
(C) ALL COMPONENTS OF WHEELED SHOVEL PRODUCTS SOLD TO WARRANTY HOLDERS LOCATED ELSEWHERE FOR ONE YEAR FROM THE DATE OF PURCHASE.
As a condition to the obligation of Nootools llc to repair or replace the product, the product must be returned to Structured Solutions II prepaid together with proof-of-purchase satisfactory to Nootools. All returns must be accompanied by a written statement setting forth the name, address, and daytime telephone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of NootoolsI.
This warranty is void if the product has been subject commercial or other unreasonable use; improper operation (including without limitation for the clearing of any substance other than snow), maintenance or storage; modifications through the use of unauthorized parts or attachments; or repair by anyone other than Nootools or its designee. This warranty does not apply to problems arising from normal wear; from failure to adhere to the enclosed instructions; or from other causes not arising from defects in original material or workmanship. This warranty also does not include adjustments, parts or repairs required by circumstances beyond the control of Nootools.
Any expressed or implied warranties, including but not limited to merchantability and fitness for a particular purpose, are limited to the above-stated one-year warranty period. Nootools shall not be liable for any incidental, consequential or special cost, expenses or damages resulting from any failure, defect or malfunction of this product.
Some states do not allow the exclusion of limitations of implied warranties or incidental, consequential or special damages. Therefore, the above limitations may not apply to you.
Nootools reserves the right to modify or discontinue, without prior notice to you, any model or style of this product.
This warranty grants you specific legal rights, and you may also have other rights that vary from state to state.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER WARRANTIES BEING HEREBY EXPRESSLY EXCLUDED.
This warranty may change periodically – consult our website for current information.